Ideas + Insights : Archives

Donate Life California’s mission is to create opportunities for all Californians to sign up to become a registered organ donor. Learn how user research to informed organizational changes. 

Annual World Usability Day highlights the importance of incorporating Human-Centered Design (HCD) principles into all services and products.

Suzanne Boyd on the promising path to innovation by letting go of the very idea of perfectionism.

Whether businesses are designing programs, technologies, or processes, we help them unpack the issues and identify a satisfactory solution, one that meets the needs of the customers and the business.

If it has been a while since you’ve updated your website, application, or digital product, we don’t have to convince you that now is the time. You’re ready for digital transformation.

2020 has been a year of digital transformation. If you weren’t investing in, or rethinking digital at your organization before, you are now.

As organizations around the world have switched to remote working, the online tools that employees use to access information and communicate have become key to getting work done.

We have helped a number of organizations to create, build and refine, or update their existing websites in response to the pandemic.

Do people complain that they can't find the information they need on your website or product? Or maybe they don't understand the information once they find it? If so, it's time to make improvements to your content and how it’s structured and labeled.

It can be challenging to create user-centered solutions for complex products and services. Whether you are testing how people use your product or evaluating your website’s structure and content, user research can help you make your product, service, or website more useful and usable.