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Our Clients

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Meet Our Clients

The Big List

  1. 7-Eleven

  2. Achieving the Dream Inc.

  3. Aditi Technologies

  4. Allen Institute for AI

  5. Alvarez & Marsal

  6. Amazon

  7. American Association of Physics Teachers

  8. American Institutes for Research

  9. Beauty Industry Group

  10. Bill & Melinda Gates Foundation

  11. Boise State University

  12. Business for Social Responsibility

  13. Cambridge Systematics, Inc.

  14. CapMetro

    Related Case Studies

    1. Reducing Frustration While Paying for Public Transportation

  15. Chenega Government Consulting

  16. City and County of Denver

  17. City of Bothell

  18. City of Seattle

  19. City of Westport

  20. Colorado Secretary of State

  21. Community Colleges of Spokane

  22. Community Transit

  23. Country of Santa Clara

  24. Dakota County

  25. Department of Energy

  26. Department of Health

  27. Digitas

  28. EMC Research

  29. Enders & Associates

  30. Energy Enterprise Solutions

  31. Federal Department of Health and Human Services

  32. Fred Hutch Cancer Center

    Related Case Studies

    1. Empowering Marginalized Voices: UX Research Drives Inclusive Cancer Care

  33. Goodwill

  34. Governor's Executive Policy Office and Microsoft Corporation

  35. Greater Dayton RTA

  36. HBO

  37. HealthyCity.org (The Advancement Project)

  38. HTC Smart Mobility

  39. Intercity Transit

  40. J.P. Morgan Chase

  41. Joint Legislative Audit & Review Committee (Washington State Legislature)

  42. Kiehl Northwest

  43. King County

  44. King County Metro

    Related Case Studies

    1. Improving Public Transit Through a Community-Driven Research Panel

  45. Lawrence Berkeley National Laboratory

  46. Legacy Health

  47. Legacy Salmon Creek

    Related Case Studies

    1. Improving Wayfinding in Healthcare Through Service Design

  48. Looking Glass Analytics

  49. Los Angeles Philharmonic Association

  50. Massachusetts Secretary of the Commonwealth

  51. Mayer Reed

  52. Meta Platforms

  53. National Geothermal Data System

    Related Case Studies

    1. User-Centered Design Helps Geothermal Community Share Data

  54. National Renewable Energy Laboratory

  55. Netpodium

  56. New Venture Fund

  57. Nordstrom

  58. Northwest Crime & Social Research, Inc.

  59. Oregon Parks and Recreation Department

  60. Partners in Learning Project

  61. PartsSystems

  62. Pioneer Human Services

  63. Rockefeller Philanthropy Advisors

  64. SaveTogether.org

  65. Seattle Department of Construction & Inspections

    Related Case Studies

    1. Supporting a Better Affordable Housing Process
    2. Making it Easier for Low-income Renters to Apply for Housing Benefits

  66. Seattle Times

  67. Snohomish School District

  68. Some Place Else Toys

  69. Sound Transit

    Related Case Studies

    1. Facilitating a Fast and Easy Ticket Purchase Process for Transit Riders
    2. Providing Real-time Information to Transit Riders When and Where They Need It

  70. Tanglewild Partners

  71. TecEd

  72. The Partnering Group

  73. Touch Worldwide University of Washington

  74. Trace Engineering

  75. Traffic Safety Commission

  76. Tria Federal

  77. University of Oregon

  78. VMG Studios

  79. Warner Media Direct

  80. Washington Department of Children, Youth and Families

  81. Washington Department of Commerce

  82. Washington Department of Corrections

  83. Washington Department of Early Learning

  84. Washington Department of Ecology

  85. Washington Department of Enterprise Services

    Related Case Studies

    1. Helping Customers Easily Access Business Services

  86. Washington Department of Fish and Wildlife

  87. Washington Department of General Administration

  88. Washington Department of Labor & Industries

  89. Washington Department of Licensing

    Related Case Studies

    1. Improving Access to Licensing Services by Prioritizing Accessibility

  90. Washington Department of Parks and Recreation

  91. Washington Department of Personnel

  92. Washington Department of Revenue

  93. Washington Department of Social and Health Services

  94. Washington Health Benefit Exchange

  95. Washington Health Plan Finder

    Related Case Studies

    1. Accessibility Research and Roadmap Lead to Change for Inclusive Digital Design

  96. Washington Healthcare Authority

  97. Washington Secretary of State

  98. Washington State Board for Community & Technical Colleges

  99. Washington State Department of Labor & Industries

  100. Washington State Department of Transportation

    Related Case Studies

    1. Paving the Way for a Better Digital Experience for the Traveling Public
    2. Using the Human-Centered Design Approach to Redesign an Employee Intranet

  101. Washington State Emergency Operations Center

  102. Washington State Employees Credit Union

  103. Washington State Employment Security Department

    Related Case Studies

    1. Charting a Clear Course: A Website Redesign Roadmap for Labor Market Information
    2. Farming the Future: The Effect of UX Research on Washington’s Workforce
    3. Plain Language Makes Unemployment Letters Clearer and More Accessible

  104. Washington State Governor’s Plain Talk Committee

  105. Washington State Office of Financial Management

  106. Washington State Office of Financial Management

    Related Case Studies

    1. Beyond Compliance: The Journey to Accessible Documentation and Form Remediation

  107. Washington State Office of Public Defense

  108. Washington State Office of the Insurance Commissioner

  109. Washington State Parks

    Related Case Studies

    1. Revolutionizing Outdoor Exploration Through an Updated Accessible Digital Experience

  110. Washington State Public Disclosure Commission

  111. Washington State Treasurer

  112. Whatcom County Council of Governments

  113. Woot Workshop

  114. WorkSafeBC

    Related Case Studies

    1. Delivering Health and Safety Resources to British Columbians Through a Responsive, Information-rich Website

  115. Xantrex Technology