Improving Public Transit Through a Community-Driven Research Panel
King County Metro
This research panel gathers rich, qualitative insights that inform decision-making and drive transit service improvements.
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This research panel gathers rich, qualitative insights that inform decision-making and drive transit service improvements.
Through targeted UX research, we engaged marginalized communities to design an oncology hospital focused on equitable, patient-centered care.
Online HR forms were a barrier for people with disabilities. Anthro-Tech fixed that, making them accessible and inclusive.
An eight-month research project improved the recruitment of farmworkers, leading to a more stable workforce and streamlined hiring processes.
We helped the Washington State Employment Security Department revamp its confusing unemployment decision letters. The new letters are easier to read, comply with state laws, and increase the public’s trust in government.
Seattle aimed to ease the building process for affordable housing. SDCI used data and human-centered design to empower customers, support staff, and ensure safety.
A comprehensive website overhaul ensures a more inclusive, customer-friendly experience.
The new website serves a diverse range of DOL customers with its streamlined structure and simplified language, making navigation intuitive for everyone.
Revolutionizing a transit mobile app by enhancing accessibility and usability for diverse users.
Seattle’s Department of Construction and Inspections worked with our team to lower access barriers to the new Economic Displacement Relocation Assistance Program by focusing on equity, accessibility, and ease of use.