Our highly interactive workshop will give you the skills and insight necessary to apply user-centered design to your projects. We introduce you to tools and processes that can be used throughout your organization to create a culture that puts your users at the forefront of all your design and content decisions.
What you'll learn
You’ll learn how to create and organize digital content that engages your website audience, is prioritized in search engines, meets accessibility standards, and is responsive on all platforms. We’ll teach you to:
- Develop content that meets your business goals while serving your audience’s tasks
- Edit to focus on your key messaging and task-based priorities
- Write multipurpose, cross-channel content with a consistent voice and tone
- Adhere to plain language best practices
- Optimize headings, subheadings, and body text for search engines
- Organize content to accommodate evolving screen widths and technology platforms
- Ensure your website meets state and federal accessibility standards
Who can attend?
- Washington state agencies, city, county, and other public entity employees, including members of non-profits
- Oregon state agency employees
- Idaho state agency employees
How to register
This workshop is offered through the Washington State Department of Enterprise Services (DES). Visit the DES website for registering. Please contact the Learning Solutions Team with any registration questions at traininginfo@des.wa.gov.
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What attendees are saying about our workshops
“Thinking about design in new ways as a group yielded several ideas applicable to our website redesign.”
“A nice balance of lecture vs. discussion/activities, which made it work for different learning styles.”
“I believe I will be thinking about this class for months. The instructors were amazing, the exercises and samples really helped set the process into motion.”