Human-Centered Design in Action: Building Inclusive Public Services
Event
Discover how human-centered design creates inclusive, accessible public services in Anthro-Tech's workshop at the 32nd Annual Northwest Public Employees Diversity Conference.
Ideas + Insights : Archives
Archives
5 Plain Language Tips from Our ClearMark Award Win
Article:
Anthro-Tech’s ClearMark Award-winning redesign of Washington State’s unemployment benefits page offers 5 plain language tips to improve usability on government websites.
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Selecting the Right Vendor for Your Mobile App
Article:
The right mobile app vendor shapes the success of your project and the experience of the people you serve.
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3 Trends Shaping Parks and Recreation Websites
Article:
Accessibility-first design, human-centered partners, and change management are transforming parks websites.
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Join Us: Writing for the Web Workshop for Government Teams
Event
Join our workshop for government professionals and learn how to write clear, effective web content that helps people take action.
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Event end date:
Use Budget Cycles to Plan Smarter
Article:
Plan smarter during budget cycles. Use this time to align teams, engage users, and invest in human-centered design for lasting impact.
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Register Now: Web Accessibility Training
Event
Join our web accessibility training for government professionals to learn practical skills for creating inclusive, compliant digital services.
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Getting Started with Digital Accessibility: Small Steps, Serious Traction
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Beginner-friendly digital accessibility tips that build buy-in, momentum, and lasting change.
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Service Blueprinting: The Secret to Fixing Frustrating Public Services
Article:
Fix frustrating services with service blueprinting—a proven method to map, analyze, and improve the full customer and staff experience.
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Improve Government Services on a Budget: Prioritize User Needs
Article:
Explore how human-centered design helps government agencies improve services within their budget and how you can get started today.