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Redefining the Digital Experience

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Redefining the Digital Experience. Headshots of Mark Quimby, Suzanne Boyd, Wendy Wickstrom, Romelia Flores

Today’s residents expect seamless, intuitive digital services—but too often, government interactions are fragmented and frustrating. Leaders are now reimagining how services are delivered with a people-first approach.

This session explores the journey from vision to execution, highlighting how governments are streamlining access, improving usability, and transforming customer experience. Join us to see how these efforts are taking shape, including a first look at Washington’s new WA.gov platform launching in January.

Speakers

Moderator

  • Mark Quimby, Deputy Director for Technology and Operations, Washington Technology Solutions, State of Washington

Panelists

  • Suzanne Boyd, Founder and CEO, Anthro-Tech
  • Wendy Wickstrom, Chief Digital Experience Officer, Digital Experience Division, Washington Technology Solutions, State of Washington
  • Romelia Flores, IBM Public Market Distinguished Engineer & Master Inventor, IBM

About the Event

The Washington Digital Government Summit brings together public sector leaders and technology professionals to explore innovative solutions to government challenges.

Key themes include:

  • Cybersecurity
  • Digital transformation
  • AI implementation
  • Data governance
  • Collaboration across agencies

Attendees will gain insights from industry leaders, connect with peers, and explore the future of government technology. 

Anthro-Tech’s Role

Anthro-Tech is proud to be an Anchor Sponsor of the Washington Digital Government Summit, supporting conversations that advance people-first digital transformation across Washington State.