Ideas & Insights

News, Events, and Insight from the Team

Anthro-Tech to Present on Improving CX at Government Innovation Texas

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Date: Wednesday, October 19, 2022

Time: 8am CT

Location: Omni Austin Hotel Downtown, Austin, TX

Register: Government Innovation Texas’ Registration Page

Anthro-Tech’s Founder & CEO, Suzanne Boyd will take part in a panel at Government Innovation Texas hosted by Public Sector Network. Alongside Dr. Maggie Deichert, Vice President of Policy Development & Research at the Dallas Housing Authority, and Kenny Wright, Chief Process Improvement Officer at the Texas Department of Licensing and Regulation, Suzanne will discuss, How Texas Harnesses Digital Services to Benefit Citizens.

Your website can either be a hinderance or a help to people trying to complete a task online. This panel will show how Texas is using digital services to better serve citizens. Learn how to streamline common tasks such as paying for taxes or renewing a driver’s license. These digital technologies can help Texas to:

  • Understand the citizens' experience and produce positive changes
  • Integrate public services into more flexible, and far-reaching digital platforms
  • Engage with partners to develop and improve upon service delivery models

Learn how human-centered design can help you produce solutions that are useful for citizens, enjoyable to use, and will increase trust in your agency.

Are you interested in making your government agency's website customer-centric? Our expert team can help! Contact us today for more information:

  1. Anthro-Tech Welcomes Christopher Cabrall, User Experience Researcher
  2. Anthro-Tech to Present on Anthropologists in Human-Centered Design