What We Do
We are Human-Centered Design (HCD) leaders in digital strategy, user research, user experience design, digital accessibility, usability testing, and UX training services. Much of our work focuses on websites, intranets, web and mobile applications, service design, and customer experience strategy.
HCD is the practice of developing a product or service around the needs of the customer. It involves listening to the human perspective through a variety of methods to make the end product as useful and usable as possible while saving the stakeholder time, money, and effort.Suzanne Boyd, Founder & CEO, Anthro-Tech
We are a team of hand-selected individuals who are the top talent in our industry. Our diverse team is located all around the U.S. and collectively speaks over 15 languages, including Spanish, Hindi, Bengali, Gujarati, Hebrew, Portuguese, Mandarin, and Maithili. We are a robust group with interesting perspectives to bring to the table for both client work and internal collaboration.
Day-to-day, you can find us heads down on client projects – working directly with our clients in brainstorming sessions on Miro or conducting a variety of user research methods from one-on-one virtual usability studies to in-person focus groups, and everything in between.
You can also find us often relishing in our human-connections: listening to our latest Anthro-Tech crowed-sourced Spotify playlists, telling stories about our pets, or waving at smiling babies joining our Zoom sessions.
Here, everyone has a say and makes an impact while conducting purposeful work.
Human-Centered Design (HCD) as a Career
Among our staff of researchers, designers, accessibility specialists, and content strategists – we are all at heart, Human-Centered Design consultants.
Driven by our inherent curiosity and the need to help others solve problems, we embrace the chance to traverse broad problem areas, to prioritize efforts, and ultimately craft effective solutions for our clients.
Collaboration and Meaningful Impact Are Top Priorities
The curiosity and social conscience which underpin excellent HCD is thriving at Anthro-Tech. Collaboration and meaningful impact are top mentioned values across our staff when asked what they enjoy about their role and love about working here.
Working at A-T
"I love solving problems, cleaning up messes, and making usable systems. As a UX Designer, I get to do that and help others learn how to do it better, which is really rewarding - knowing that design facilitates others making improvements to their products, services, and offerings. We get to include training in human-centered design principles and methods so that our clients can maintain, expand, and improve the experiences we've built together after we're gone."
- Nikki, Senior User Experience Designer
"I value the opportunity to make a measurable difference in improving people's lives. Because of our work with state public agencies, it will be easier for people facing a crisis to file for unemployment or find free health insurance. Because of our work with a company that builds apps for construction site inspectors, the roads and bridges that we all use will be safer. Because of our work with convenience store chains, people will have more options to offset rising gas prices while on the road. I feel good about my work at the end of the day."
- Olive, User Experience Researcher
A Place for Comradery
Anthro-Tech is a small family-like boutique place where HCD consultants gather and craft their expertise in a tight-knit community of socially minded co-workers who take care to learn about and from one another.
It is a place where people create opportunities for others to feel comfortable speaking their mind, asking questions, and lending a helping hand whenever possible.
“I like that we have a lot of really great co-workers. There is a common shared vision of the work that we do and lots of expertise in different supporting specialty areas.”
- Andrew, Digital Accessibility Specialist
"I value having knowledgeable co-workers who are willing to help and are able to talk about how they might do something or approach a specific problem. It makes me feel open to asking questions, knowing I'll be supported by my team."
- Mandy, User Experience Research Associate
"We care not just for the work we do together, but in the totality of each of us as humans :) In recent months, I have loved learning about which vegetable my coworkers hate, to whom I should go to for movie recommendations. Even in a pandemic, I have felt connected to the team."
- Aesha, User Experience Researcher
The Leadership Team Sets the Example
A collaborative workplace is no coincidence - instead it has been purposefully designed and built in from the beginning from its leadership team. Suzanne Boyd, the Founder and CEO of Anthro-Tech, has been teaching HCD since 2001 as an Assistant Affiliate Professor in the Human-Centered Design & Engineering Master’s Program at the University of Washington.
Naturally then, she applies those same principles towards improved experiences and human-centric business processes to her own company. Our leadership team seeks frequent and honest feedback from employees - just like how we solicit feedback from user research participants to make things better for themselves and others.
“We don't just dabble in different methods here and there, many of the projects embrace a full human-centered design process to design products and services that are usable, accessible and improve people's lives … I try to live by and model our core values in my day to day. Our core values are:
- Help others succeed
- Set the bar high
- Be optimistic and face the brutal facts
- Continually learn and grow expertise
- Passionate about making an impact
It's been amazing to see how the team embodies core values in their day-to-day, how it shaped our culture and organizational DNA. The core values really demonstrate who we are and how we show up for each other, our clients and partners.”
- Suzanne, Founder and CEO
“Many people who come to Anthro-Tech are compelled by our team's body of work. We keep an interesting mix of clients and projects. The idea of helping others succeed with the human-centered design process and working with a talented team in a small firm excites them. There's opportunity, there's real-world issues, and there's a lot to learn in our collaborative environment from other seasoned practitioners. ... We run the company differently than others also. We share results, information, vision, strategy, and profits. We want our people to take an active role in improving the company every quarter.”
- Scott, Director of Operations
“There's careful consideration at Anthro-Tech about how decisions and actions will impact every one of us. Decisions aren't made in a vacuum of one instance or circumstance, but with careful thought as to how they will ripple out and influence future decisions and situations. This applies to small things like making sure everyone, regardless of location, is invited to use the office space and has access to it, and big things like allowing people to work asynchronously for periods of time to accommodate their lives and goals.”
- Taylor, Director of User Experience Design
Anthro-Tech has a long-term vision to partner with changemakers to improve lives worldwide that motivates its workforce by giving them a sense of pride and purpose in the work they do every day.
Anthro-Tech is a great place to work as a Human-Centered Design Consultant because its staff have a practiced interest and active hand in shaping it into a work environment where they can give open and honest feedback, support each other, and do meaningful and impactful work.