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Creating a Unified Digital Experience for Public Engagement
Washington State Legislature
We brought together 8 diverse workgroups to create a more accessible, engaging, and customer-friendly website for the public.
We brought together 8 diverse workgroups to create a more accessible, engaging, and customer-friendly website for the public.
Our roadmap delivers a framework for a website redesign, with prioritized recommendations and stakeholder-aligned strategies.
This research panel gathers rich, qualitative insights that inform decision-making and drive transit service improvements.
Through targeted UX research, we engaged marginalized communities to design an oncology hospital focused on equitable, patient-centered care.
Online HR forms were a barrier for people with disabilities. Anthro-Tech fixed that, making them accessible and inclusive.
An eight-month research project improved the recruitment of farmworkers, leading to a more stable workforce and streamlined hiring processes.
The new letters are easier to read, comply with state laws, and increase the public’s trust in government.
Seattle aimed to ease the building process for affordable housing. SDCI used data and human-centered design to empower customers, support staff, and ensure safety.
A comprehensive website overhaul ensures a more inclusive, customer-friendly experience.
The new website serves a diverse range of DOL customers with its streamlined structure and simplified language, making navigation intuitive for everyone.