- University of Washington, M.S. in Human-Centered Design & Engineering, Seattle, Washington (expected 2023)
- Pitzer College, B.A. in Cognitive Science & Linguistics, Claremont, California, 2018
Lena-Phuong is a researcher at Anthro-Tech where she leverages mixed-methods research to bridge the gap between users and decision-makers. Coming from an interdisciplinary academic and professional background, Lena-Phuong has conducted research across problem spaces from community health practices in rural Vietnam, to technology literacy in K-12 classrooms. A firm believer in uplifting users at the margins, she is deeply invested in disentangling complex problems through an equity-centered lens.
Prior to joining Anthro-Tech, Lena-Phuong started a program for girls of color in King County to critically engage in technology and maker-based education and before that, worked in Vietnam as a Fulbright Scholar. She holds a B.A. in Cognitive Science and Linguistics from Pitzer College where her thesis on racial bias and virtual reality was awarded the Claremont Colleges Library Research award.
Lately, she spends a lot of time thinking about the interplay of technology, identity, and power. You can often find her reading literature from the Vietnamese diaspora, starting yet another crafting project, or organizing virtual dinners with loved ones.
Path that led you to UX
Witnessing family members navigate harmful design and feeling frustrated by the narrow definition of a user.
Cause that means the most to you
Critical tech literacy.
What you ultimately want to accomplish
Build towards more equitable, participatory, and relational futures.
It may surprise you
I spent a summer living in an RV and working with chimpanzees in rural Quebec.
Alternative universe career(s)
Running a community makerspace or hosting vegan dim sum pop-ups.