Time to Rebuild Trust in Government by Putting People First
Government agencies must improve the design of their programs and services, by putting their end users first, through a process called Human-Centered Design.
New Executive Order Aims to Make Government Services and Experiences Better for the People Who Need Them
A new Executive Order aims to improve government websites, reduce roadblocks, and increase efficiency and accessibility for the American public.
World Usability Day Reminds Us of the Importance of User-Centered Design
International World Usability Day is November 11, 2021 and highlights the importance of incorporating user-centered design principles into all services and products.