Not all people speak the same language, have an internet connection, are technologically literate, or have the same access to resources. By designing for people with all abilities from the beginning, you can create experiences that are richer and more satisfying for all.
Government agencies must improve the design of their programs and services, by putting their end users first, through a process called Human-Centered Design.
A new Executive Order aims to improve government websites, reduce roadblocks, and increase efficiency and accessibility for the American public.
International World Usability Day is November 11, 2021 and highlights the importance of incorporating user-centered design principles into all services and products.
