Whether you are testing how people use your product or evaluating your website’s structure and content, user research can help you make your product, service, or website more useful and usable.
This workshop is a must for Washington State nonprofit and government employees who write content for the web.
User-centered design is a means for defining your customers’ interests and solving meeting gridlock– or much larger challenges. Like making a useful and usable product or service for your customer.
You’ve seen the signs that something isn’t working. You are ready to conduct user research to figure out what your customers need to feel satisfied with your website, application, or service.